Data Protection Notice
A. General Information
According to Art. 13 of the General Data Protection Regulation (DSGVO) we inform you with the following notice, about the processing of your personal when using our digital offers.
We process your personal data in accordance with the provisions of the GDPR and the German Federal Data Protection Act (BDSG) as well as all other applicable legal provisions.
1. Controller and Contact Details
Controller according to Art. 4 N° 7 GDPR:
REMEX GmbH
Am Fallhammer 1
40221 Düsseldorf
Further information about our company and contact details can be found in our > Imprint.
Contact details of our data protection officer:
Althammer & Kill GmbH & Co. KG
c/o myhive Alto Medienhafen, 1.OG
Kesselstraße 3
40221 Düsseldorf
Telefon +49 211 93 67 48-0
2. Purposes and Legal Basis of Data Processing
For purposes and legal bases, please refer to the individual data processing in Part B.
3. Data Recipients
We transfer your personal data to the following data recipients:
- The transfer takes place in compliance with a legal requirement according to which we are obliged to report or pass on the data.
- Data is transferred to external companies that act as order processors on our behalf or that will act on our behalf. This concerns, for example, courier and logistics companies, call centres, external computer centres, EDP and IT applications, website management, auditing services, credit institutions, data disposal, etc..
- The transfer of data to third parties takes place with your consent.
- The data is transferred for the purpose of processing a contractual relationship with you GDPR, e.g. to an affiliated company within the group, a subcontractor or to a logistics company.
- The transfer of data to subsidiaries or also affiliated companies also takes place for the fulfilment of legal obligations or on the basis of our legitimate interests. This may be for economic, administrative or other internal business purposes; this only applies insofar as your interests or fundamental rights and freedoms that require the protection of personal data do not override.
- The information is transmitted to credit agencies for the purpose of retrieving a credit report.
- The transfer is made for the purpose of checking and asserting claims, e.g. debt collection agencies, legal advisors.
- The transfer is made in order to handle the planning, preparation and/or execution of a (partial) sale of the company or a merger or similar transactions such as acquisition in the course of liquidation, insolvency, dissolution, etc. with another company.
4. Deletion of Data and Duration of Storage
In principle, we process and store your data only for the duration of our business relationship, including the initiation and execution of the contract as well as the statutory retention periods, e.g. from commercial or tax law.
If the data are no longer required for the fulfilment of contractual or legal obligations and rights, they are regularly deleted, unless their - temporary - further processing is required for the fulfilment of the purposes listed above for an overriding legitimate interest.
Insofar as individual processing operations of personal data require other deletion periods, these are mentioned in the description of the individual processing operations under Part B.
5. Processing of Data in a Third Country
Data will only be transferred to third countries (countries outside the European Union (EU) or the European Economic Area (EEA)) if it is necessary for the execution of an order/contract from or with you, if it is required by law and if appropriate data protection levels exist or if you have given us your consent.
The processing of your data in a third country can also take place in connection with the involvement of service providers, e.g. within the framework of commissioned processing. If there is no EU Commission decision on an adequate level of data protection for the country in question, we ensure that your rights and freedoms are adequately protected and guaranteed by means of appropriate guarantees.
Information on the appropriate or adequate safeguards and on the possibility of obtaining a copy from may be obtained on request.
6. Automated Decision-Making incl. Profiling
We do not use automated decision-making/profiling procedures that have a legal effect on you or that significantly affect you in a similar way.
7. Obligation to Provide Data
You only need to provide the data that is necessary for the use of the website and its functions, for the E-Mail communication with us and for the establishment and implementation of a business relationship or for a pre-contractual relationship with us or that we are legally obliged to collect.
Without this data, however, we will not be able to provide you with our website properly and securely, to respond properly to your enquiries to us or even to conclude or execute a contract with you. This may also relate to data required at a later date.
8. Your Rights as a Data Subject
You are entitled to the following rights as a data subject, which you can assert against us, subject to the legal requirements:
- Right of access: You are entitled to request confirmation from us at any time within the scope of Art. 15 of the GDPR as to whether we are processing personal data relating to you; if this is the case, you are also entitled within the scope of Art. 15 of the GDPR to receive information about this personal data as well as certain other information, including processing purposes, categories of personal data, categories of recipients, planned storage period, the origin of the data, the use of automated decision-making and, in the case of third country transfers, the appropriate safeguards, and a copy of your data.
- Right to rectification: In accordance with Art. 16 GDPR, you are entitled to demand that we rectify the personal data we hold about you if it is inaccurate or incorrect.
- Right to erasure: You have the right to request, that we erase personal data relating to you without undue delay, subject to the conditions set out in Article 17 of the GDPR. The right to erasure does not apply, inter alia, if the processing of the personal data is necessary for (i) the exercise of the right to freedom of expression and information, (ii) compliance with a legal obligation to which we are subject (e.g. legal obligations to retain records) or (iii) the assertion, exercise or defence of legal claims.
- Right to restrict processing: You are entitled to demand that we restrict the processing of your personal data under the conditions of Art. 18 GDPR.
- Right to data portability: You are entitled, under the conditions of Art. 20 GDPR, to demand that we hand over to you the personal data concerning you that you have provided to us in a structured, common and machine-readable format.
- Right of withdrawal: You have the right to withdraw your consent to the processing of personal data at any time with effect for the future.
- Right to object: You have the right to object to the processing of your personal data under the conditions of Art. 21 GDPR, so that we have to stop processing your personal data. The right to object only exists within the limits provided for in Art. 21 GDPR. In addition, our interests may conflict with the termination of processing, so that we are entitled to process your personal data despite your objection.
- Right to lodge a complaint with a supervisory authority: You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your place of residence, place of work or place of the alleged infringement, under the conditions set out in Article 77 of the GDPR, if you consider that the processing of personal data concerning you infringes the GDPR. The right of appeal is without prejudice to any other administrative or judicial remedy.
9. Amendments
We may amend this data protection information at any time, e.g. in the event of changes in data processing or the legal framework.
Any changes will be announced by publishing the amended data protection information on the website. Unless otherwise specified, such changes will take effect immediately.
Therefore, please check this data protection information regularly to view the most current version.
B. Individual Data Processing
1. Logging
When using the website, certain connection data and data provided by your internet browser are temporarily stored. For the operation of the website, the following data is logged and stored in log files:
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(Anonymised) IP address of the calling computer
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Operating system of the calling computer
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Browser version of the calling computer
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Name of the retrieved file
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Date and time of the retrieval
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Referring URL
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Type of end device (e.g. desktop/smartphone)
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Connection logging
The logging of data is technically necessary for the proper and secure operation of the website. The data is stored anonymously after the session has ended.
The legal basis is our legitimate interest according to Art. 6 Para. 1 lit. f GDPR. Our legitimate interest lies in the provision of a functionally reliable website.
2. Contact form
We process your personal data in order to process your enquiry, to address you correctly and to send you a reply.
If your data is no longer required in the context of the customer or interested party relationship or if your conflicting interest outweighs this, we delete the data after 180 days at the latest, provided that there are no statutory retention obligations to the contrary.
The legal basis is our legitimate interest according to Art. 6 Para. 1 lit. f GDPR. Our legitimate interest lies in the provision of simple and direct communication channels for our customers and interested parties. The legal basis is, insofar as your contact is made to initiate contractual relations, the fulfilment of a contract or the implementation of pre-contractual measures in accordance with Art. 6 para. 1 lit. b GDPR.
3. Matomo
On our websites, we use a version of Matomo implemented on our own servers. This is an open source analysis software for the purpose of statistical evaluation of visitor access. With the help of this analysis, we would like to understand in particular which of our pages are accessed how often and for how long and are therefore of interest, but not by whom they are accessed.
The version of Matomo implemented on our server does not use cookies. We only store anonymised user data to collect general statistical values without comprehensively analysing user behaviour.
A comprehensive analysis of user behaviour is also not possible due to the anonymised data collected. The IP address transmitted in the server log-in is anonymised on our server before it is transmitted to the Matomo installation and replaced by a random IP address. In addition, a user ID is created by means of a random HASH value. It is not possible for us to track the data automatically transmitted by your terminal device, such as the IP-address, as well as the User-ID on the basis of the anonymised and randomly generated data, as temporal entries are randomised at the Matomo installation and the real IP address is immediately anonymised in our log files. After the session ends (i.e. usually when the browser is closed), the random IP address and user ID are deleted by Matomo.
The purpose of the processing is the statistical analysis of user behaviour to optimise the functionality of our websites. Our legitimate interest lies in the improvement of our websites and our online offer.
The legal basis for the use of Matomo is Art. 6 para. 1 lit. f GDPR.
4. Compliance with Legal Requirements
We also process your data to comply with legal requirements. We are subject to a variety of legal obligations. These are primarily legal requirements (e.g. from commercial and tax laws), but also other official requirements where applicable. These include, in particular, the fulfilment of control and reporting obligations under tax law as well as archiving and documentation obligations.
The legal basis for the processing is Art. 6 par 1 lit. c GDPR.
5. Enforcement and Defence of Rights
We may also process your personal data in order to be able to assert our rights and enforce our legal claims and/or to be able to defend ourselves against legal claims and/or insofar as this is necessary for the defence or prosecution of criminal offences.
The legal basis for the processing is Art. 6 par 1 lit. f GDPR. Our legitimate interest is the enforcement and defence of rights.
C. Cookies
Cookies are small text files that are stored on your hard drive by your browser. We also use so-called session cookies. These are used to establish a unique connection between you and our website. Only a random number is stored for this purpose. The session cookie is automatically removed when you close your browser.
If you do not wish to allow cookies on your computer (or other device), you can disable them in your internet browser. However, this may affect the usability and functionality of the website. The cookies we use are technically absolutely necessary in order to be able to offer the website and its functions or the functions you want (e.g. language settings). The legal basis for the (initial) storage and/or reading of data from your terminal device is § 25 para. 2 no. 1 TTDSG.
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